1 The Financial Services Authority (FSA)

The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.

2. Whose products do we offer?

We offer insurance products from the whole market.

We can only offer insurance products from a limited number of insurers. Ask us for a list of insurers that we offer insurance from.

We can only offer payment protection insurance and buildings and contents cover, however this is only available through Paymentshield.

We offer mortgages from the whole market.

We only offer products from a limited number of companies.

We only offer products from a single group of companies.

3. Which service will we provide you with?

We will advise and make a recommendation for you after we have assessed your insurance needs.

You will not receive advice or a recommendation from us for payment protection insurance or buildings and contents insurance. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

We will advise and make a recommendation for you after we have assessed your needs.

You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

4. What will you have to pay us for this service?

No fee.

A fee for arranging each contract of insurance is payable at the start of the contract.

You will receive a quotation which will tell you about any fees relating to any particular insurance policy.

A fee of £750 payable on completion. Any commission received from the lender will be refunded to you.

No fee, we will be paid commission from the lender.

You will receive a Key Facts Illustration when considering a particular mortgage which will tell you about any fees relating to it.

5. Who regulates us?

Allsorts Mortgage Advice is an appointed representative of Sesame Limited, Oasis Park, Stanton Harcourt Road, Eynsham, Witney, Oxon OX29 4AE which is authorised and regulated by the Financial Services Authority. Sesame Limited’s FSA Register number is 150427.

Sesame Limited’s permitted business is advising and arranging general insurance contracts and regulated mortgage contracts.

You can check this on the FSA’s Register by visiting the FSA’s website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.

6. What to do if you have a complaint

If you wish to register a complaint, please contact us:

…in writing
Write to: Write to The Disputes Team, Sesame Limited, Independence House, Holly Bank Road, Huddersfield HD3 3HN.

… by phone
Telephone: 01484 422224  

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

7. Are we covered by the Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

Insurance advising and arranging is covered for 100% of the first £2000 and 90% of the remainder of the claim, without and upper limit.

Mortgage advising and arranging is covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000.

Further information about compensation scheme arrangements is available from the FSCS.